Collecting Exadata ILOM Snapshot using CLI

Many of you might be asked by Oracle support to provide ILOM snapshot to troubleshoot Exadata Hardware issues. I had to diagnose a hardware issue recently and was not able to use web interface because for firewall issue. Fortunately, you can generate ILOM snapshot using following CLI method.

Step 1 : Login to ILOM using root user.

[root@msplex01dbadm02 ~]# ssh root@10.23.44.101

Password:
Oracle(R) Integrated Lights Out Manager
Version 4.0.0.28 r121827
Copyright (c) 2017, Oracle and/or its affiliates. All rights reserved.
Warning: HTTPS certificate is set to factory default.

Hostname: exa01dbadm01-ilom

Step 2 : Set snapshot dataset to normal.

-> set /SP/diag/snapshot dataset=normal

Set 'dataset' to 'normal'

Step 3 : Set snapshot output location.

 Please note that you can root user too, as long as root as permission to write on target directory

-> set /SP/diag/snapshot dump_uri=sftp://oracle:"passowrd!"@10.21.100.22/etc/snapshot’

Set 'dump_uri' to 'sftp://oracle:password!@10.21.100.22/etc/snapshot’

Step 4 : Change directory to snapshot

-> cd /SP/diag/snapshot

/SP/diag/snapshot

Step 5 : Check Status of snapshot , make sure its running

-> show

/SP/diag/snapshot

Targets:

Properties:

dataset = normal

dump_uri = (Cannot show property)

encrypt_output = false

result = Running

Step 6: Keep checking status till it’s completed. May take up to 10 mins

-> show

/SP/diag/snapshot

Targets:

Properties:

dataset = normal

dump_uri = (Cannot show property)

encrypt_output = false

result = Collecting data into

sftp://oracle@10.21.100.22/etc/snapshot/exa01dbadm01-ilom_XXXX30AG_2018-09-14T23-04-46.zip

TIMEOUT: /usr/local/bin/spshexec show /SP/bootlist

TIMEOUT: /usr/local/bin/create_ueficfg_xml

Snapshot Complete.

Done.

Step 7: Upload files to Oracle support.

oracle@10.21.100.22/etc/snapshot/exa01dbadm01-ilom_XXXX30AG_2018-09-14T23-04-46.zip